Refund & Replacement Policies

If you receive an item damaged or defective, we will be happy to replace it for you. Please contact us within 15 days of receiving your email.

We can only offer you replacements if it falls under below criteria:

Items are faulty – damaged/broken or soiled upon arrival.
Parcels that are lost in transit.

Note:Nursing Clothes® will not be held liable for any loss or misroute parcels. Please ensure that all the information you have provided is correct before submitting your order to prevent losses in the mail or other mishaps from happening.

Cancellations

You may request a cancellation within 12 hours of purchase. Otherwise, you will receive a partial refund as we have already started the shipping process. Please be sure to thoroughly read our descriptions and processing times.

Do you ship internationally?

We ship worldwide.

How do I track my package?

You can check on the status of your order at any time by going to the following link:  Order Status. You can also reach out to our customer support desk at 

service@mompavilions.com to ask questions anytime.  

How long does it take for an order to arrive?

Once shipped, your order will arrive within 5 to 9 business days for United States, Canada, Australia, United Kingdom, other countries can take up to 7-15 business days, depending on how fast customs clearances take place and due to having multiple warehouses overseas. You’ll receive an email confirmation once your order has shipped. Feel free to email us to check on your order status. We're happy to help.